Report Technical Issues Form

Because 2-1-1 is a relatively new three-digit number, it will take us many years to ensure access from all telephones. Generally, callers from areas not yet programmed for
2-1-1 hear either a "busy" or a "not in service" recording. If you live in one of the counties with 2-1-1 service and are unable to reach 2-1-1, please report technical difficulty by completing the form below. DO NOT call your local telecommunications provider.

IN211 may need to contact you to verify information or to run a test call. While you may see a telephone company service truck in your neighborhood, the technician will NOT need to come into your house to fix a 2-1-1 issue. Resolving 2-1-1 technical issues will not incur any repair costs to you. Indiana residents should complete the form below or call 317-921-7527. Ohio residents should check the Ohio 211 website at http://www.211ohio.net/local.htm.

Thank you in advance for helping us ensure access from all telephones.

Email Address:
First Name:
Last Name:
County in Indiana Where Call Was Attempted:
Date Call Was Attempted:
Area Code
Used to Dial 211:
Telephone Number
Type of Telephone Used:
If Known, Who Is The Telephone Provider:
What Happened:
Other:
Do you give permission for a representative from IN211 to contact you directly?

IN211 will do everything possible to resolve your technical issue in reaching 2-1-1. Note that if you check No, we may not be able to resolve your 2-1-1 technical difficulty.

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